Privacy Policy

H&H Professional Cleaning

Effective Date: 2/13/2026

H&H Professional Cleaning (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and disclose information when you interact with our business, website, or advertising, including Facebook and Instagram lead forms.

Information We Collect

We may collect personal information you voluntarily provide, including but not limited to:

• Full name
• Phone number
• Email address
• Service address (when scheduling services)
• Details related to cleaning requests or service inquiries

This information may be collected through:

• Our website
• Facebook or Instagram lead forms
• Phone calls, text messages, or emails
• In-person or digital service requests

How We Use Your Information

The information we collect is used solely to:

• Respond to service inquiries and quote requests
• Schedule and provide cleaning services
• Communicate with you regarding appointments, pricing, or service updates
• Improve our services and customer experience

We do not use your information for unrelated marketing, nor do we sell or rent personal data to third parties.

Text Message & Email Communication

By submitting your contact information, you consent to receive communication from Lemon & Sage Cleaning via phone call, text message, or email regarding your inquiry, service scheduling, or related follow-up.

You may opt out of text or email communications at any time by notifying us directly or using any opt-out instructions provided in the message.

Sharing of Information

We do not sell, trade, or share your personal information with third parties for marketing purposes.

Your information may only be shared when necessary to:

• Fulfill requested services
• Comply with legal or regulatory requirements
• Protect our rights, property, or safety

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse. While no method of transmission over the internet is 100% secure, we implement safeguards appropriate to the sensitivity of the information collected.

Cookies & Tracking Technologies

Our website may use basic cookies or tracking tools to improve functionality and user experience. These tools do not collect personally identifiable information unless you voluntarily provide it.

Third-Party Platforms

Our advertising and lead forms may be hosted on third-party platforms such as Facebook or Instagram. Any information submitted through these platforms is also subject to their respective privacy policies.

We encourage users to review those policies in addition to this one.

Children’s Privacy

H&H Professional Cleaning does not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, it will be promptly deleted.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be reflected on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you may contact us at:

H&H Professional Cleaning

info@hhcleaningnc.com

336-522-9627

www.hhcleaningnc.com